I'm having difficulty upgrading an iMac 2013 model from Yosemite to High Sierra. Is it because my mac support plan is out of date? The mac app store cannot "connect with target" to download or i get error messages. I managed to download a version of Catalina but the disk image was corruted.
Thanks for any help/suggestions,
Luis
The App Store Updates page only informs you of updates available for the OS you are currently running.
As you are running an older system then you are probably up to date on that system.
If you want to install a newer OS that is called an Upgrade.
The model and year of your Mac will determine which macOS you can upgrade to,
read the following links.
How to upgrade to macOS Mojave - Apple Support
How to upgrade to macOS High Sierra - Apple Support
How to upgrade to OS X El Capitan - Apple Support
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
If you are considering upgrading to Catalina be warned that it does not support 32bit apps.
Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,
some updates may be free, some may be paid. Use this app to discover which apps you have
are 32bit, https://www.stclairsoft.com/Go64/. Once the list has been created you can then
contact the developers of the apps to see if they provide 64bit updates.
Hello,
What is your Macintosh’s exact model number and what version of the system software is it running?
Choose the Apple Menu > About This Mac
iMac (21.5-inch, Late 2013)
OSX 10.10.5 (14F27) In the "About This Mac" drop down, it is a Yosemite; I looked in the included software under technical specifications: Mountain Lion.
Thanks for the prompt reply,
regards,
Luis
Do I need Mac support to upgrade Yosemite (iMac 20130
