Iphone is disabled and required to connect to Itunes but I remeber the password

iphone 7 is disabled after the child enetered the wrong password and now iphone is required to be connected to Itunes. I remember the password. I want solve this without losing data. Can I take one chance to enter the password and use phone?

iPhone 7

Posted on Mar 11, 2020 2:33 AM

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2 replies

Mar 11, 2020 4:46 AM in response to adeln7

See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856"There might be a problem with the payment method that you have on file."

 

You can get Apple telephone supportfor help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact. But,

also be sure and see the "Support Page" tab covering help with iTunes

Subscriptions and Purchases https://support.apple.com/en-euro/billing

 

You also can contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes

___________________

 

And see this document If your Apple ID is just locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services."

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Iphone is disabled and required to connect to Itunes but I remeber the password

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