Lost contacts in the cloud

Question

Level 1

9 points

Lost contacts in the cloud

I’ve just got a replacement iPhone 7. Logged into cloud to restore settings etc and now seem to have lost a lot of contacts phone no’s. Any advice.

iPhone 7, iOS 13

Posted on Mar 11, 2020 7:20 AM

Reply

Answer 1

Top-ranking reply

KiltedTim

Level 10

203,758 points

Mar 11, 2020 8:03 AM in response to AdamTheLyons

If you were syncing them with another email account (gmail, yahoo, outlook.com, a corporate exchange account, etc.) then check that account in Settings>Passwords & Accounts to make sure contact syncing is still turned on for that account.

Reply

Answer 2

KiltedTim

Level 10

203,758 points

Mar 11, 2020 7:42 AM in response to AdamTheLyons

Are you certain you were syncing those contacts with iCloud?

Reply

Answer 3

AdamTheLyons Author

Level 1

9 points

Mar 11, 2020 7:58 AM in response to KiltedTim

I’m not sure. I assumed I was syncing all the time as contacts was green

Reply

Answer 4

AdamTheLyons Author

Level 1

9 points

Mar 11, 2020 7:59 AM in response to AdamTheLyons

Is it possible to re-restore

Reply

Answer 5

Miskee1

Level 3

595 points

Mar 11, 2020 8:02 AM in response to AdamTheLyons

go to iCloud.com

-account settings

-down left corner

-special

-choose restore files

-choose contacts

Reply

Answer 6

AdamTheLyons Author

Level 1

9 points

Mar 11, 2020 8:23 AM in response to KiltedTim

I have another problem if I may. In my apple dcim?? folder I have FME files - they wont open or export. I also get an 0x800700141error message. Can you shed some light??

Reply