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How can I zero my account on iTunes

Posted on Mar 11, 2020 10:27 AM

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Question marked as Top-ranking reply

Posted on Mar 12, 2020 7:08 AM

Hi there, temi66.


I see that you have some funds attached to your Apple ID, but you'd like to remove it. I'm glad to help with this.


You can purchase items in the iTunes Store or App Store to clear your balance. If your purchase is higher than the balance amount you have, the payment method you're using will be charged for the excess.


Apple - Support - Topic Selection -- You can also contact iTunes Support to see if they're able to remove the balance. After selection this link, choose Other Apple ID Topics > The topic is not listed. Type "Apple ID balance" to describe the issue. Then select how you'd like to start the conversation.


Take care.

1 reply
Question marked as Top-ranking reply

Mar 12, 2020 7:08 AM in response to temi66

Hi there, temi66.


I see that you have some funds attached to your Apple ID, but you'd like to remove it. I'm glad to help with this.


You can purchase items in the iTunes Store or App Store to clear your balance. If your purchase is higher than the balance amount you have, the payment method you're using will be charged for the excess.


Apple - Support - Topic Selection -- You can also contact iTunes Support to see if they're able to remove the balance. After selection this link, choose Other Apple ID Topics > The topic is not listed. Type "Apple ID balance" to describe the issue. Then select how you'd like to start the conversation.


Take care.

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