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Purchased failed

am trying to purchase UC in pubg game but . It shows me - your purchase couldn’t be completed

why this happening every time please help

Posted on Mar 11, 2020 12:03 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 11, 2020 12:28 PM

This could be:


  • age or in-app purchase restriction/block
  • an issue with the payment method (funds)
  • you need to verify the payment method, again, by entering the Credit Card security code
  • you already purchased this time
  • there might be an error (between the app) and/on PUBGs server side, and the proper payment information (token) is not being properly exchanged. If this is the case, all you can do is wait for an App (and/or) server update/fix.
2 replies
Question marked as Top-ranking reply

Mar 11, 2020 12:28 PM in response to kisor288

This could be:


  • age or in-app purchase restriction/block
  • an issue with the payment method (funds)
  • you need to verify the payment method, again, by entering the Credit Card security code
  • you already purchased this time
  • there might be an error (between the app) and/on PUBGs server side, and the proper payment information (token) is not being properly exchanged. If this is the case, all you can do is wait for an App (and/or) server update/fix.

Purchased failed

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