Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

alexrat1996 Author

Level 1

14 points

I have a question about a cosmetic issue on my iPhone 11 Pro Max

On my iPhone 11 Pro Max the camera portion that holds the three cameras there is a light scratch in that area is this A defect or normal wear and tear ?

Have you people have the same issue as me can you please reply below.

I have a case though.

Posted on Mar 12, 2020 9:42 AM

Similar questions

Iphone 12 pro max camera scratch Hi, so my girlfriend damaged her phone at the gym today, and everything looked fine until she turned the camera on. The 1x camera has some kind of cracks on the picture, but there is no damage on the actual back camera. I checked the lens, cleaned it with cotton but there was not a single scratch. If you can at least tell me what i can do about it, i would be very thankful!
442 2
iPhone 11 Pro Max camera glass scratch I recently bought my new iPhone 11 Pro Max and always used with official apple leather case and tempered glass. Normal use, never dropped, took always in my pocket not with keys or coins. I noticed a small scratch on the ultra wide camera. I have heard the camera glass is a very hard and durable material, it is sapphire and it should not so easy to get scratched. Possibly manufacturing problem?
4859 3
iPhone 12 color peeling off near camera iPhone 12 color peeling off near camera within a month. Reached out to service Center as per support team and was advised that it is not under there purview. Support team is saying it’s a user issue when it is very clear that it’s an issue with the product/manufacturing. Case ID 101607706484. Please resolve.
1628 1

1 reply

Mar 12, 2020 9:44 AM in response to alexrat1996

A scratch, any scratch or minor cosmetic damage that does not affect function and that appears after you’ve started using the device would be considered wear and tear, not a defect.

I have a question about a cosmetic issue on my iPhone 11 Pro Max

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up