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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello, I was just wondering if Apple support has an email such as applepayment2020@service.com? I recieved an email from this address saying I was charged for some game on my apple account which I dont even use apple. It wants me to click on a link to cancel the payment which all seems odd unless my account was hacked.
iPod, iOS 11
About Email and Other Scams
Apple always addresses you by your name or the name they have on file for you. The Email will be from apple.com or itunes.com. Email addresses can be spoofed. You can go to Mail > View > Message > Show all Headers to see more. Apple Emails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
An exception to the above is when you order something from the Apple Store. The receipt will be addressed to Dear Apple Customer.
Avoid Scams
Report phishing email to abuse@apple.com.
About Email and Other Scams
Apple always addresses you by your name or the name they have on file for you. The Email will be from apple.com or itunes.com. Email addresses can be spoofed. You can go to Mail > View > Message > Show all Headers to see more. Apple Emails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
An exception to the above is when you order something from the Apple Store. The receipt will be addressed to Dear Apple Customer.
Avoid Scams
Report phishing email to abuse@apple.com.
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.
reportphishing@apple.com
Here is a picture of the invoice sent with the email
never download those attachments. they can hide spyware and can cause serious breaches. you need to run malware checks and do not respond to tjose just delete.
I have had this happen to me, as well.
I just got this exact email and “receipt” so it must be a phishing email.
Email Trap
