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Messages not working

Hi my messages work normally for everyone apart from one contact, from which I can receive messages but not send. When I try sending a message, it shows up as sent on my phone but the contact doesn’t receive it at all.

iPhone 8 Plus, iOS 13

Posted on Mar 13, 2020 12:24 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2020 1:19 AM

If a specific contact cannot receive your messages, let them try the following suggestions below.


  • Check your plan or credit balance to see that you have enough to send/receive messages
  • See if you have signal.
  • Check if you’re on airplane mode. If you are, turn it off.
  • Delete the contact and add it again.
  • Check if you blocked them.
  • Verify that their phone number is correct.


You can also read this Apple Support link provided below for more information:

https://support.apple.com/en-us/HT204065


Hope it helps!


1 reply
Question marked as Top-ranking reply

Mar 13, 2020 1:19 AM in response to Viczyc

If a specific contact cannot receive your messages, let them try the following suggestions below.


  • Check your plan or credit balance to see that you have enough to send/receive messages
  • See if you have signal.
  • Check if you’re on airplane mode. If you are, turn it off.
  • Delete the contact and add it again.
  • Check if you blocked them.
  • Verify that their phone number is correct.


You can also read this Apple Support link provided below for more information:

https://support.apple.com/en-us/HT204065


Hope it helps!


Messages not working

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