Fake billing!!!

My bank in Estonia told me ,that there is a lot of fake billing going on. And today at 05.41 am somebody took 40,25 eur from my bank account....Apple.com/bill itunes/bill IE


I guess they hacked in somewhere to get credit card numbers and personal data for that!??


Never had an apple product or purchased from apple store or itunes or similar. Just now did an apple account to find a solution and a possible money back!!!??

Posted on Mar 14, 2020 5:35 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2020 9:04 AM

Hi eryk81


Thanks for reaching back out. Just so you’re aware, this is a user community you’re talking with. One way you can request a refund and report an issue is by following the steps in this link:


Request a refund for apps or content that you bought from Apple


If you continue to have issues after that, reach out to Apple Support at the following link to look further into the charge with you:


Contact Apple for support and service


Take care.

5 replies
Question marked as Top-ranking reply

Mar 17, 2020 9:04 AM in response to eryk81

Hi eryk81


Thanks for reaching back out. Just so you’re aware, this is a user community you’re talking with. One way you can request a refund and report an issue is by following the steps in this link:


Request a refund for apps or content that you bought from Apple


If you continue to have issues after that, reach out to Apple Support at the following link to look further into the charge with you:


Contact Apple for support and service


Take care.

Mar 14, 2020 5:43 PM in response to eryk81

Hey there eryk81,


Thanks for reaching out to Apple Support Communities. I understand you’ve received some charges on your account that you did not make. I’ll be happy to help with this.


To verify, do you have any friends or family members who have an Apple ID account that may be using your bank card? If so, that could be the reason this is happening. You can read more about this here:


If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement


Regards.

Mar 14, 2020 11:36 PM in response to Teddy_B

Hey... Thanky your response, but its not helpful. My girlfriend has an iphone, but we never ordered or used my creditcard for that.. Yesterday i made an apple id for me, that maybe i can see the orders or something.. But there is nothing.. Like my local bank told me, it has to be hackers doing.. So i dont know what else we can do, do fix this and get the money back.

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Fake billing!!!

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