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User profile for user: Blackguard91
Blackguard91 Author
User level: Level 1
33 points

How can I remove U2's "Songs of Innocence" from my iTunes & iPhone in 2020?

I'm doing a little long-overdue maintenance on my iTunes account (thanks coronavirus/social distancing) and I still have the "Songs of Innocence" album stuck on my phone. I've never really cared for U2, but the constant ambush of their music over the years has elevated them to Nickelback-levels of discomfort.


Web searches have revealed a web tool that I missed by about 6 years that Apple provided to remove the album, but it was engineered prior to the advent of 2-factor authentication, and does not properly work with modern Apple infrastructure.


How can I get rid of U2's "Songs of Innocence" in 2020?

iPhone XS Max, iOS 13

Posted on Mar 14, 2020 9:04 AM

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User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist

Posted on Mar 15, 2020 6:19 AM

Hey there Blackguard91,


Thank you for using the Apple Support Communities! I understand you would like to remove the iTunes gift album "Songs of Innocence" from your iTunes collection. I am happy to assist.


It sounds like you did some great research on this, and you're right. Customers are no longer able to remove the album on their own. You will need to reach out to Apple Support directly to have the album removed. You can use this link to get in touch with support: Contact - Official Apple Support.



Take care!

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User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist

Mar 15, 2020 6:19 AM in response to Blackguard91

Hey there Blackguard91,


Thank you for using the Apple Support Communities! I understand you would like to remove the iTunes gift album "Songs of Innocence" from your iTunes collection. I am happy to assist.


It sounds like you did some great research on this, and you're right. Customers are no longer able to remove the album on their own. You will need to reach out to Apple Support directly to have the album removed. You can use this link to get in touch with support: Contact - Official Apple Support.



Take care!

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How can I remove U2's "Songs of Innocence" from my iTunes & iPhone in 2020?

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