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When I try to download something it says "Your account has been disabled in the App Store and iTunes"

when i try to download something it says your account has been disabled in app store and app tunes



[Re-Titled by Moderator]

Posted on Mar 14, 2020 5:59 PM

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Question marked as Top-ranking reply

Posted on Mar 14, 2020 6:03 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

3 replies

Mar 15, 2020 5:19 AM in response to ZaharaJazel

See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856 "There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."

 

You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes

When I try to download something it says "Your account has been disabled in the App Store and iTunes"

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