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Hello. I made subscription for app Neuronation, and I canceled it before the free trial finished. but the money was still withdrawn from the account. can I return the money for an erroneous subscription? Thanks

iPhone XR

Posted on Mar 14, 2020 8:32 PM

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Question marked as Top-ranking reply

Posted on Mar 14, 2020 8:37 PM

All sales are final as soon as you click the Buy button.


Find Out About Refunds



Contact Customer Support


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.


3 replies
Question marked as Top-ranking reply

Mar 14, 2020 8:37 PM in response to olyafromdnepropetrovsk

All sales are final as soon as you click the Buy button.


Find Out About Refunds



Contact Customer Support


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.


Mar 15, 2020 4:06 PM in response to olyafromdnepropetrovsk

Check out your subscriptions here View, change, or cancel your subscriptions https://support.apple.com/en-euro/HT202039

 

If you have a problem with a subscription, see Subscriptions and Services https://support.apple.com/en-euro/billingSee the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084

 

You also can get Apple telephone support for help in solving the problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

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