You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

John Clyde Author

Level 1

9 points

Activation Lock Help

I reset my iPhone 4S and don't remember the Apple ID and password that I used when I bought the phone new several years ago. How do I get around this Activation Lock?

iPhone 4s, iOS 9

Posted on Mar 14, 2020 8:42 PM

Top-ranking reply

Niel

Level 10

732,461 points

Posted on Mar 14, 2020 8:45 PM

Use Apple's iForgot service, or contact their Account Security team, or supply Apple with the iPhone's purchase receipt and ask them to remove the lock.

(179465)

View in context

1 reply