when i click on the "report a problem" link it comes up "something went wrong". can anyone help me with this please

when i click on the "report a problem" link it comes up "something went wrong". can anyone help me with this please

Windows, Windows 10

Posted on Mar 15, 2020 12:52 AM

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Question marked as Top-ranking reply

Posted on Mar 15, 2020 2:24 PM

Hello johnwatsonbobcat,


Thank you for posting in the Apple Support Communities. I understand that you're seeing an error when trying to report a problem to Apple online, and I'd like to help.


First, I recommend trying to open the website in another web browser:

Sign in with your Apple ID


Next, try restarting your device, then connecting to another reliable network.


From there, see if the same issue happens when using another device.


I hope this information is useful. Kind regards.

1 reply
Question marked as Top-ranking reply

Mar 15, 2020 2:24 PM in response to johnwatsonbobcat

Hello johnwatsonbobcat,


Thank you for posting in the Apple Support Communities. I understand that you're seeing an error when trying to report a problem to Apple online, and I'd like to help.


First, I recommend trying to open the website in another web browser:

Sign in with your Apple ID


Next, try restarting your device, then connecting to another reliable network.


From there, see if the same issue happens when using another device.


I hope this information is useful. Kind regards.

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when i click on the "report a problem" link it comes up "something went wrong". can anyone help me with this please

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