Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

reset your security questions+ Apple Id

how to solve this problem in apple Id reset security question: "We do not have sufficient information to reset your security questions" ?


iPhone 7 Plus, iOS 13

Posted on Mar 15, 2020 5:33 AM

Reply
Question marked as Best reply

Posted on Mar 15, 2020 6:10 AM

Try suggestions given here if you have not already done this.

https://support.apple.com/en-us/HT201485


Quote:

After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.


1 reply
Question marked as Best reply

Mar 15, 2020 6:10 AM in response to Amin_1272

Try suggestions given here if you have not already done this.

https://support.apple.com/en-us/HT201485


Quote:

After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.


reset your security questions+ Apple Id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.