hls files will not share as Apple intends. One advisor suggested I wasn’t using the system the way it was intended. He said I should be AirPlaying movies instead of trying to using family sharing. No matter who I’ve spoken to, the answer has been the same. They either don’t have a clue, or they’re happy to sell movies in a format that won’t perform for a premium. Does anyone have wind of a solution?
MacBook Pro with Touch Bar
From an existing answer on another thread: Huffman1132 Q (Jan 17, 2020), answer by kslksl (Feb 18, 2020), hopefully linked correctly...
"I just finally figured this out as I was facing the same issue and movies downloaded on our mac computer would not play on our Apple TV.
I went to TV app > Preferences > Playback and made sure both "Download Multichannel Audio" and "Download HDR when available" were unchecked. When I restarted the movie download it came down as an m4v file."
I tried this on my Mac and it worked to switch download from movpkg (pre-change) to m4v (post-change). My issue, if anyone has an answer, is how to do this setting on an iPhone or iPad, which are also downloading movpkg. I use my iPhone to download from out-of-home download locations and then copying movies back to my Mac at home. Until I can get my iPhone or iPad to download m4v files, this route to get around my (ex-urban) limited at-home internet is problematic. I tried various settings, and none have worked.
From an existing answer on another thread: Huffman1132 Q (Jan 17, 2020), answer by kslksl (Feb 18, 2020), hopefully linked correctly...
"I just finally figured this out as I was facing the same issue and movies downloaded on our mac computer would not play on our Apple TV.
I went to TV app > Preferences > Playback and made sure both "Download Multichannel Audio" and "Download HDR when available" were unchecked. When I restarted the movie download it came down as an m4v file."
I tried this on my Mac and it worked to switch download from movpkg (pre-change) to m4v (post-change). My issue, if anyone has an answer, is how to do this setting on an iPhone or iPad, which are also downloading movpkg. I use my iPhone to download from out-of-home download locations and then copying movies back to my Mac at home. Until I can get my iPhone or iPad to download m4v files, this route to get around my (ex-urban) limited at-home internet is problematic. I tried various settings, and none have worked.
rwallace11 wrote:
hls files will not share as Apple intends. One advisor suggested I wasn’t using the system the way it was intended. He said I should be AirPlaying movies instead of trying to using family sharing. No matter who I’ve spoken to, the answer has been the same. They either don’t have a clue, or they’re happy to sell movies in a format that won’t perform for a premium. Does anyone have wind of a solution?
What is the issue?
see if there is anything here:
Watch movies, TV shows, and live content in the Apple TV app ...
Apple TV app at a glance - Apple Support
Set up the Apple TV app on your smart TV or streaming device ...
TV Support - Official Apple Support
iTunes no more: Music, Podcasts, and TV
https://arstechnica.com/gadgets/2019/10/macos-10-15-catalina-the-ars-technica-review/7/
Because hls movies can’t be shared using family share, these 30 films do not appear on my iPhone or iPad. There is nothing wrong with my settings. I have purchased 588 movies through my Apple TV and about 30 have downloaded in the hls (.movpkg) format. Most of those have been at full price. 30 X 20= $600 worth.
I have been told they’re working on it, that I should be using AirPlay instead of family share. I’ve been dismissed by advisors who have said that it’s a problem few people have. I’ve had advisors walk through my settings.
I am hoping someone out there has stumbled on to something I’ve missed.
Interesting. I just purchased a movie on the Apple TV app (Mac OS) and it downloaded two copies. One was a HLS file, the other a typical m4v. Not sure why movies are now double downloading. Not sure what your setup is but it seems that the m4v file is found in sharing.
Thank you Apple!! A house full of kids and hls files don’t share. Keep hoping for a solution with new updates. Nope!!
Wish I could figure out how to do that. Glad you could get the file you need. If you end up with corrupted files like I was, you might not get the m4v file back.
I swear I tried this when you first posted this suggestion. It worked this time. Thank you!
tv app and hls (.movpkg) files
