Only the "Extras" will play on my 30" Cinema Display. The movies will not.
These movies are all 4K - I am uncertain if the Extras are 4K.
Any thoughts? How do I fix this?
MacBook Pro 15”, 10.15
Reinstalling the macOS Fixed This! All works as it should!
I've Restarted the MacBook Pro. Now there is no error for the Apple Cinema Display --- it plays fine. I have lots of adapters to get it to play off of the MacBook Pro on to the Apple Cinema Display (that took a bit of research to get going).
There is no error using the Cinema Display with my iMac, however.
But, when I drag Argo over to the Projector, it stops playing, and I get this error:
Thanks for getting back to us, TheLittles. Since you're still unable to play the movie using your Apple Cinema Display, I'd like you to contact iTunes Support for further help.
Apple - Support - Product Selection — After selecting this link, choose Music, Apps & Services > iTunes Store and type "Movie" in the Search topics field and choose "Movie Rentals download or playback" from the Results. Then select how you'd like to start the conversation.
Cheers!
Update:
The message: "This system cannot play this protected content"
I had a chat with Apple and I was told: "That error is typically content driven. It is designed to block it from being broadcast[ed]".
Hi there, TheLittles.
I see that you're unable to play 4K movies you've purchased or rented on your 30" Apple Cinema Display. You can play the Extras, however, and I'm glad to help with this.
If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps -- This article provides the information and steps that you need when you're unable to watch or stream movies.
Take care.
Will do!
I've described my second reply in more depth on another post, being a completely different error. So, refer to that for more on it. I will contact Apple iTunes Support, ASAP.
Thank you kindly for the reply.
The movie is Argo. It plays fine on my AppleTV. When I connect this to my Cinema Display, I now am getting a new error.
Strange Error:
4K Movies on my 30" Apple Cinema Display - Only the "Extras" will Play
