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I can’t open the padlock in settings. HELP!!!!?????

How do I delete an admin account without the login and password?

I can’t open the padlock in settings. HELP!!!!?????

MacBook Air 13", macOS 10.15

Posted on Mar 16, 2020 4:02 PM

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Question marked as Top-ranking reply

Posted on Mar 16, 2020 4:17 PM

Only the owner of the Admin Account can get into System Preferences and delete that account.


This keeps folks from stealing and highjacking someone's Mac.


ASC - Late 2012 Mac mini, macOS 10.15.3; Watch, series 5 GPS/cellular, watchOS 6.1.2; iPad Air 2, ipadOS 13.3.1; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3.1;  HomePods, audioOS 13.3.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Mar 16, 2020 4:17 PM in response to Help_Please_with_admin-user

Only the owner of the Admin Account can get into System Preferences and delete that account.


This keeps folks from stealing and highjacking someone's Mac.


ASC - Late 2012 Mac mini, macOS 10.15.3; Watch, series 5 GPS/cellular, watchOS 6.1.2; iPad Air 2, ipadOS 13.3.1; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3.1;  HomePods, audioOS 13.3.1 and Airport Express w/ Airplay 2

I can’t open the padlock in settings. HELP!!!!?????

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