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I can not add my credit card to payment method.they said “Your account has been disabled form the App store and itune”
I forgot to change new credit card before aotomatically purchased 50GB icloud monthly
iPhone XR, 13
See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856"There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."
You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunesAfter choosing your country, see the heading Tell us how we can help.
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And see this document If your Apple ID is just locked or disabled https://support.apple.com/en-us/HT204106"If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services."
See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856"There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."
You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunesAfter choosing your country, see the heading Tell us how we can help.
___________________
And see this document If your Apple ID is just locked or disabled https://support.apple.com/en-us/HT204106"If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services."
Can not add credit card in payment method
