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What can I do when Apple ignores repeated reports that they show a road running through my property and garden which does not exist? Regularly have confused people on my drive:(. Never has been a road there. A quick look at Google maps or satellite would prove this to them. The property is in Switzerland. Thank you for any suggestions!
I suggest contacting/reaching out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
If possible, you can ask to have this issue escalated to a senior level, engineering support.
Best of Luck to You!
I suggest contacting/reaching out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
If possible, you can ask to have this issue escalated to a senior level, engineering support.
Best of Luck to You!
Hello Michael,
Thank you for replying. I had struggled with the online support as it is based around your own device being at fault, and Apple Maps is not listed (presumably because they think the in-app solution works, which it hasn't for me).
I did call apple and spent and hour and a half having settings changed on my ipad despite the fault lying within Apple maps itself. The process had to be gone through no matter what. However, the last half hour of the total two hours was spent with another tier of advisor who understood the issue and has escalated it to engineers. Fingers crossed for a resolution!
Thanks again,
Mildred
Apple Maps Shows Road Through My Garden!
