Sorry, if I don’t understand some of the vocabulary terms such as Zilch. I have some learning disabilities.
I do not understand why the classes which we were taking & saving files as html
& other file extensions were working properly prior to updates or any other repair work.
It says on my iPad & the previous ones we have had when we set it up for the 1st time, apps which support Dynamic Type
will adjust to your preferred reading size. We can only use the tools that came with the device.
One of the problems we keep running into is hacking & stuff like that. We have been on the phone with customer support several times too.
When you get things saying your information is invalid is why we have lost very hard work & important files over the years.
the stress makes me sicker and affects my health.
Why do they say my birthday is wrong when it’s not & other security questions. Is this happening when the techs work on your devices & clear certain things out & then set things up for their preferred reading size.
If the class assignment requires the fonts to be bold, times new roman,
& you apply something different you will lose points on your assignments. Some of those emails are still coming back through on every new device we get. So trying to install updates for those apps used to do the homework.
The repairmen we have used over the years are not taking the classes
Since most things also involve 3rd party apps & other personal information which some of that we no longer have anymore it, some of that is due to the previous device being sent back. When we login it shows an area that says Not On This iPad.
The emails sent back & forth includes our correct contact information. If I am writing a long letter to someone & need to edit it later, some of those functions don’t seem to work properly. Some things say to contact the administrator. We tried to ask Bellsouth or At&T since they are our internet provider who that would be. They seemed just as confused as we were about who that would be. Is why they were thinking since it is Apple & an iPad, then is someone at Apple the Administrator?
The other day we just talked with someone again & when they did screen share some weird things started happening that they were asking about. There were Red Arrows coming up when I was trying to show them where on the device I was looking. I had to get off though due to my health issues, but not sure how to answer their question about what is causing the Red Arrows to appear.
If the name of the App is called Apple Store, then the Arrow would show up next to the list of apps.
Here is how it would show up pointing in that direction the emoji I have there, is about the only way I can think of to describe the arrow. Greater than less than symbols are used for some things. Math & formulas. Most of my homework was for those type of classes. Powerpoint, Word, Excel, Notepad, Wordpad, apps like that.
➡️Red Arrow Apple Store