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User profile for user: bwpeters98110
bwpeters98110 Author
User level: Level 1
8 points

Mac Mail email displays improperly in recipient Outlook client

I used Catalina's Mac Mail app to compose and send an email consisting of some text, an inline PNG graphic image banner, and an attached PDF file.


One recipient, who uses an Outlook email client on a Windows 10 PC, received my email but, instead of a formatted inline message, he received an empty message with three attachments: a PNG file, an HTML file containing the message text, and a PDF file.


I tried sending it via my Mac.com account and then separately via my gmail account. In each instance, the bad result was the same. What can I do?

MacBook Pro

Posted on Mar 20, 2020 1:49 PM

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User profile for user: BobTheFisherman
BobTheFisherman
User level: Level 10
81,793 points

Posted on Mar 20, 2020 2:09 PM

How an email is displayed is under the control of the recipient. You can compose an email containing all kinds of formatting but how it is displayed by the recipoient depends on the recipient's email client configuration.

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Mac Mail email displays improperly in recipient Outlook client

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