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Apple TV and 2 factor ID

Since starting 2 factor ID, we have been unable to use our Apple TV. We get in this loop where Apple TV asks for our user id then password then sends us a text with authentication code (AC). We enter the AC and the loop starts again with no access to Apple TV. Our Apple TV software is up-to-date, but one is about 3 years since purchase and one approximately 5 years since purchase. Please help.


Posted on Mar 20, 2020 6:37 PM

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Posted on Mar 20, 2020 6:42 PM

Hello,


You will need to generate a secure code from another device and type it after your password. Example: password123456


Two-Factor Authentication

2 replies

Apple TV and 2 factor ID

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