Apple ID hacked and changed pwd

My Apple ID was hacked and been changed pwd by added 2-factor authentication. I can't reset my password. When I am asked to confirm my phone number, it is not mine

iPhone 7

Posted on Mar 21, 2020 4:30 PM

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Question marked as Top-ranking reply

Posted on Mar 21, 2020 5:36 PM

Link to contact Apple Support in the article.


Apple ID has been compromised. https://support.apple.com/en-us/HT204145


4 replies

Mar 22, 2020 6:39 AM in response to Eric Root

It doesn’t help. I was asked to input the phone number for 2-factor authentication to reset my pwd, but the number is not recognised by me, therefore I can’t proceed next step to reset my pwd. Meanwhile, I signed out on my phone using this Apple ID before hacked, so I can’t change the pwd using my iPhone. I can’t gain back the control of my account. If there is no other way to get back my account, I have to scrap the use of this Apple ID.

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Apple ID hacked and changed pwd

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