Iphone Warrranty

Hi everyone, i received my Iphone as a gift from my uncle in USA last summer but now i want to change the battery for it and it is still in warranty time so am i charged if i change in Canada because i heard that Iphone from USA still under warranty in Canada. Thank you.

Posted on Mar 22, 2020 8:14 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2020 8:55 AM

Batteries can be replaced under warranty if they fail, or fall below certain capacity within the warranty period.


However, warranty is only valid in the country the iPhone was purchased.


You may be able to get the battery replaced in Canada, but it will not be under warranty.


See here: iPhone Battery Replacement - Official Apple Support USA

and here: iPhone Battery Replacement - Official Apple Suppor Canada

4 replies
Question marked as Top-ranking reply

Mar 22, 2020 8:55 AM in response to henrylee2k1

Batteries can be replaced under warranty if they fail, or fall below certain capacity within the warranty period.


However, warranty is only valid in the country the iPhone was purchased.


You may be able to get the battery replaced in Canada, but it will not be under warranty.


See here: iPhone Battery Replacement - Official Apple Support USA

and here: iPhone Battery Replacement - Official Apple Suppor Canada

Mar 22, 2020 10:24 AM in response to henrylee2k1

It's rather complicated because of the way cellular communications devices are distributed and how Apple does serious warranty repairs as replacements. The warranty terms for iPhones always notes that warranty service may be restricted to the country of original purchase. However, batteries and screen assemblies are universal parts regardless of country, so it might be possible to get one repaired under warranty in another country.


However, battery replacement isn't covered as a warranty item unless the battery is "defective". If something happens such as the battery failing or severe loss of capacity (80% is the standard) during the warranty period, it may be replaced under warranty, even if it's in another country. If the battery swells, then that would likely damage the device and that's a bit different because it's not a simple part to be replaced.


However, Canada is close enough to the US that it's possible to get it repaired in the US.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone Warrranty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.