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i can not upgrate os

Hello, i currently have os 10.9 and i need to upgrade as some apps are not usable anymore. However, when i go to system preferences and updates, there are no updates to be made and i also can not find this in the app store. Can you please help how i can update? Thanks.

Windows, Windows 6

Posted on Mar 22, 2020 1:14 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2020 7:09 AM

missr0 Said:

"[...]it just get stucks on this page. I press install and nothing happens. even after deleting the app, restarting computer and pressing on link again"

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Redownload the Installation File:

Re-download it, going here:

  1. Go Here: How to update the software on your Mac - Apple Support
  2. Scroll Down: to the How to get updates for earlier macOS versions pane
  3. Proceed from there as necessary.


If that is no success, isolate the issues:


  • Boot into Safe Mode: If of no success, then bot into Safe Mode (Hold Down: Shift key upon boot). Caches and all other unnecessary items are put aside when booting into it.


  • USB Bootable Installer: If neither of the above is of success, create and use a USB Bootable Installer, and proceed from there.
10 replies
Question marked as Top-ranking reply

Mar 23, 2020 7:09 AM in response to missr0

missr0 Said:

"[...]it just get stucks on this page. I press install and nothing happens. even after deleting the app, restarting computer and pressing on link again"

-------


Redownload the Installation File:

Re-download it, going here:

  1. Go Here: How to update the software on your Mac - Apple Support
  2. Scroll Down: to the How to get updates for earlier macOS versions pane
  3. Proceed from there as necessary.


If that is no success, isolate the issues:


  • Boot into Safe Mode: If of no success, then bot into Safe Mode (Hold Down: Shift key upon boot). Caches and all other unnecessary items are put aside when booting into it.


  • USB Bootable Installer: If neither of the above is of success, create and use a USB Bootable Installer, and proceed from there.

i can not upgrate os

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