I got an email from email.apple.com

Question

Level 1

4 points

I got an email from email.apple.com

I got an email from Apple about someone ordering Scatter Slots Las Vegas Casino from the App Store using a device that Apple does not recognize as mine, I am instructed to open an attachment to cancel it. Is this a scam? I did not order this app and do not want it, but am afraid to open the attachment. Can you take care of this for me?

Posted on Mar 22, 2020 3:37 PM

Reply

Answer 1

Top-ranking reply

stedman1

Level 10

265,150 points

Mar 22, 2020 3:39 PM in response to Trishby

It is a scam.

Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

Reply