Files app SMB Sharing/Authentication Issue

Question

Files app SMB Sharing/Authentication Issue

I'm trying to share some folders on my mac running Catalina. Including an external HDD.

File sharing is on and the permissions are all correctly set.

I connect via the Files app on my iPad (Connect to Server > SMB address) and I see the root directory file structure of my shared folders.

HOWEVER, when I try and explore each folder, I get the following loop error:

"Authentication Required – To view the items in this folder, you need to authenticate."

Any ideas? Thanks.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Mar 23, 2020 7:39 AM

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Answer 1

Mar 24, 2020 2:03 PM in response to BatteriesNotIncluded

SOLVED: On my Mac I had to turn off File Sharing and turn it back on. Seems simple, but that one alluded me!

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Answer 2

QuickPost

Level 10

103,475 points

Mar 23, 2020 11:28 AM in response to BatteriesNotIncluded

Interesting, let’s try this:

Create a new administrative user account within System Preferences > Users. Sign out of your primary account and sign into your new user account. Attempt to create a network share again. If it works then there is a software conflict on your primary account. If this does not work then it sounds like there might be an operating system problem which would require you to reinstall macOS.

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Answer 3

QuickPost

Level 10

103,475 points

Mar 23, 2020 11:23 AM in response to BatteriesNotIncluded

Hello,

Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

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