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App Store

I want to get a game that I have already downloaded before, but my cards on file are being declined because there is not enough money on either of them. I find this very dumb that I cannot get a game that I have already downloaded before. Yes there can be in-app purchases but I am not wanting to purchase anything, I just want to get the game!!!!!

Posted on Mar 23, 2020 2:32 PM

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Question marked as Top-ranking reply

Posted on Mar 26, 2020 8:07 PM

If it is requiring that you add a payment, sounds like there might be an unpaid balance that needs to be satisfied first.

View your purchase history to see your recent purchases and find out which order is unpaid.


Contact iTunes Support

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