Macbook Pro freezes when opening launchpad or trackpad shortcuts

I use Catalina’s latest version.

Whenever i try to open launchpad by clicking it, or use my 3 fingers to open it with shortcut, system freezes and wont respond. All i can do i shut the system down and reopen again.

All the other things like safari, photos, system preferences working normally.

I tried to hard reset, reseting VRAM, and reseting my entire harddisk and redownloaded the Catalina with restore mode.

The problem still continues.

There is nothing like this i’ve ever seen in Apple forums or elsewhere.

Please help me im so desperate.

MacBook Pro 13", macOS 10.15

Posted on Mar 23, 2020 11:47 PM

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1 reply

sterling r

Community Specialist

Mar 24, 2020 8:15 PM in response to aliyildirim2013

Hello aliyildirim2013,

Welcome to Apple Support Communities. It sounds like you're having trouble with Launchpad causing your Mac to become unresponsive. I'd be happy to share information that may help.

First, start up in safe mode to see if the issue persists in safe mode: Use safe mode to isolate issues with your Mac.

Next, test the issue in another user account: How to test an issue in another user account on your Mac.

Finally, check to see if you have any incremental updates available for your Mac: How to update the software on your Mac.

Take care.

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Macbook Pro freezes when opening launchpad or trackpad shortcuts