You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen display

I have the MacBook Pro 13-inch, 2017. Two days ago I opened it and there's a grey tinge over the screen. For example, when I have a white background and open finder the inside of finder is a grey/green colour and the outline of finder is like a grey/green shadow (as per image). It is also a grey/green at the top of my computer. It happens on any screen and makes pictures look funny. I know that it must be a display thing but why has this happened and what do I do? Would it be a free fix if I went to apple considering I haven't done anything to cause this? Thanks :) Mel

MacBook Pro

Posted on Mar 24, 2020 3:24 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 24, 2020 4:02 AM

Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support

Some display settings are stored in PRAM.


Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.


Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”


Starting up in safe mode usually resolves minor software glitches.

2 replies
Question marked as Top-ranking reply

Mar 24, 2020 4:02 AM in response to mel_kate

Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support

Some display settings are stored in PRAM.


Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.


Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”


Starting up in safe mode usually resolves minor software glitches.

Mar 24, 2020 4:05 AM in response to mel_kate

mel_kate wrote:

I have the MacBook Pro 13-inch, 2017. Two days ago I opened it and there's a grey tinge over the screen. For example, when I have a white background and open finder the inside of finder is a grey/green colour and the outline of finder is like a grey/green shadow (as per image). It is also a grey/green at the top of my computer. It happens on any screen and makes pictures look funny. I know that it must be a display thing but why has this happened and what do I do? Would it be a free fix if I went to apple considering I haven't done anything to cause this? Thanks :) Mel
https://discussions.apple.com/content/attachment/3ac52f0c-4289-40aa-bd7d-b05158e0eaa3



Does this computer have TrueTone color correction— you can try toggling that option on/off


Use True Tone on your Mac - https://support.apple.com/en-us/HT208909


Screen display

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.