0.5x camera not able to take pictures

Hi,

I've been having trouble with the different lenses on my camera recently. They all worked fine when I first got my phone but last week they stopped working as expected. In photo mode and video mode I can only use the 1x and 2x lens, however in time lapse and slo-mo I’m only able to use the 0.5x and 1x lens. Anyone else experienced this?


Thanks

iPhone 11 Pro, iOS 13

Posted on Mar 24, 2020 6:06 AM

Reply
1 reply

Mar 25, 2020 8:14 AM in response to fionn176

Hello fionn176,


I understand that the different lens on your iPhone aren't working as expected. I am happy to help.


Have you restarted your phone since this starting happening?

Restart your iPhone


I also recommend trying the steps in the article below which will provide steps to help with the camera.

If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Keep me posted on your progress.

Best Regards!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

0.5x camera not able to take pictures

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.