Web Pages Won’t Load

Google and Safari web pages won’t load on my laptop. It freezes and gets stuck halfway on the load bar.

MacBook Air 13", macOS 10.14

Posted on Mar 24, 2020 7:42 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 24, 2020 10:28 AM


Go step by step and test.


1. Click  menu in the menu bar, hold the  shift key on the keyboard down

and choose “Force Quit Safari” from the dropdown.

    Safari will quit.

    Launch Safari holding the shift key down.

2 Startup in Safe Mode. https://support.apple.com/en-gb/HT201262

Select your account and login.

Test.

To leave Safe Mode, click Apple logo  in the menu bar and choose “Restart”.


If this doesn't help:


1. Empty Caches from Develop menu twice.

    Use the developer tools in the Develop menu in Safari on Mac ...


2. Remove website data;

    https://support.apple.com/en-gb/guide/safari/sfri11471/13.0/mac/10.15


3. If Safari doesn’t load website pages

    https://support.apple.com/guide/safari/if-you-cant-open-a-website-ibrw1071/mac

    If you can’t open a Safari window on Mac

4. In some cases this can happen if adware, anti-virus software or cleaner type application are installed.

    To find out, run EtreCheck and post the report here.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.

1 reply
Question marked as Top-ranking reply

Mar 24, 2020 10:28 AM in response to MAEZDA5


Go step by step and test.


1. Click  menu in the menu bar, hold the  shift key on the keyboard down

and choose “Force Quit Safari” from the dropdown.

    Safari will quit.

    Launch Safari holding the shift key down.

2 Startup in Safe Mode. https://support.apple.com/en-gb/HT201262

Select your account and login.

Test.

To leave Safe Mode, click Apple logo  in the menu bar and choose “Restart”.


If this doesn't help:


1. Empty Caches from Develop menu twice.

    Use the developer tools in the Develop menu in Safari on Mac ...


2. Remove website data;

    https://support.apple.com/en-gb/guide/safari/sfri11471/13.0/mac/10.15


3. If Safari doesn’t load website pages

    https://support.apple.com/guide/safari/if-you-cant-open-a-website-ibrw1071/mac

    If you can’t open a Safari window on Mac

4. In some cases this can happen if adware, anti-virus software or cleaner type application are installed.

    To find out, run EtreCheck and post the report here.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.

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Web Pages Won’t Load

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