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Level 1

8 points

My iPhone froze

Hi

My iPhone froze. I can't turn it off or charge it. what do I do?

iPhone 6, iOS 10

Posted on Mar 24, 2020 7:48 AM

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Top-ranking reply

Level 1

51 points

Posted on Mar 24, 2020 7:49 AM

Go check out the support article for help.

https://support.apple.com/en-us/HT201412

If you still need help, come back here.

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3 replies

Top-ranking reply

Level 1

51 points

Mar 24, 2020 7:49 AM in response to cvv345

Go check out the support article for help.

https://support.apple.com/en-us/HT201412

If you still need help, come back here.

Reply

Mar 27, 2020 9:00 AM in response to cvv345

Hi! Just checking in. Did your screen unfreeze?

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Level 1

4 points

Apr 18, 2020 3:57 PM in response to ezekielmenter

no I have iPhone 11 dammit

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My iPhone froze

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