Can't find Mojave in the app store.

I called Apple Support and they took me through it. The crux was trashing a version of 'install macOS Mohave' that was in my Apps Folder. Once that was dragged into the Trash and the Trash emptied, by entering into Safari search/url a short code of ht210190 (given to me by the customer support) it took me the usual Mohave page in the App Store - which looked the 'same old same old', but.... now, instead of the only option being to 'Open' (leading to the 'this is damaged' error message) I saw the holy grail of 'download'!

Hello, desicakes.

You're headed in the right direction, so for the sake of preparedness, ! Before you upgrade to Catalina, please look at these Apple Support documents. Specifically, check that your Macintosh is on the list of compatible computers and familiarize yourself with the limitations of 32-bit applications and Catalina.

How to upgrade to macOS Catalina – Apple Support

Learn about 32-bit app compatibility – Apple Support 

Be aware that any 32-bit apps that you are currently using will be incompatible with Catalina and will not run. You must update to Catalina-compatible versions or replace them with alternative applications that meet Catalina’s 64-bit requirement.

This includes older versions of Adobe CC, Microsoft Office apps, some device drivers and applications for printers and scanners and many others. All current Apple software is Catalina-ready, and updates for some older Apple titles are available for download in the Mac App Store.

This seemingly small detail has tripped up many users who have upgraded to Catalina and then find their software is broken. 

You can check which of your current apps are 32-bit by clicking the  Apple () menu > System Preferences > About This Mac > System Report.  Then scroll down the list on the left to <Software> and click <Applications> (you may have to click the triangle next to Software). It may take a moment, but your Mac will list of the apps installed on your computer. Now click the column labeled 64-bit (Intel) and sort them by Yes/No. Any apps that are listed as No in the 64-bit column will not work under Catalina.

Optionally, to check for 32-bit apps, you can use this free compatibility scanner app https://www.stclairsoft.com/Go64/.

Don't use FireFox for this link…

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12

If you get a corrupted message...

Naw, not damaged, it's just that you have an old copy already in Applications, Trash the Install MacsOS Mojave.app in Applications then a new copy can be downloaded.

It should take you to a page to download Mojave.

mohave doesn't show in the App Store. I'm trying to upgrade from high sire to mohave. please advise on how to find the mohave upgrade .

Did you bother to read anything in the post? There is a link to it in the original question. You must be using Safari as the other browsers do not handle App Store URLs.

now, instead of the only option being to 'Open' (leading to the 'this is damaged' error message) I saw the holy grail of 'download'!

Download implies that you already have Mojave installed.

Open means open the Installer that has already been downloaded.

Get means get the new upgraded OS installer.

Download means you have the OS installed, but want a copy of the installer app.

It's very strange that you saw a "download" button without having Mojave installed.

It worked while I was using safari as my browser. Follow the long towards the bottom. I believe it’s beneath the area where it suggests to download Catalina instead. From there it should take you to the Mojave page in the App Store.

I'm using Safari and I have already moved the Installer to trash and deleted the trash. Will report later when I try again. I need to use my computer before tying it up for downloading for hours and hours.

Try from Safari.

Does this link do the same: https://apps.apple.com/us/app/macos-mojave/id1398502828?ls=1&mt=12

I just tried it and it started downloading without any message.

"the link Get macOS Mojave" worked for me, even though my MacBook is stuck on High Sierra (version 10.13.6).

Are you using Safari?

Use this link while using Safari. https://support.apple.com/en-us/HT210190

This will lead you to the link to download.

Best of luck! :)

Only the last part of your posted link works. It taks you to this : How to upgrade to macOS Mojave - Apple Support

This link doesn't work either. There is no MacOS mojave link.

Oddly, this is where the link took me:

Hi - The same thing is happening to me. The link to mojave that Apple Support is gave to me yesterday...no mojave