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Mail in repair

Its a simple question but one Apple seems to be dodging.I have a 2018 Mackbook 12 eligible for keyboard repair.Im not able to travel or get to a service center or bar.Where do I send it in for repair??

Posted on Mar 24, 2020 2:24 PM

Top-ranking reply

Lanny

Level 6

13,207 points

Posted on Mar 24, 2020 3:11 PM

Technically the last 12" MacBook is the 2017 model, there was no 2018 model. That being said, you're not talking to Apple here. You need to contact Apple for service.

See: Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support

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Mail in repair

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