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Level 1

4 points

iPhone XR side button issue

When I try to download an app & I am prompted to click the side button twice to confirm , I cannot. I tried it in & our if the case but no luck.

if u have any advice , pls let me know

thx!

Posted on Mar 24, 2020 8:09 PM

Top-ranking reply

Level 8

44,421 points

Posted on Mar 24, 2020 8:45 PM

If you are able to turn your phone off, then the button works.

The payment confirmation requires that the two clicks are quite rapid. If you do it too slowly, they will register as two single clicks.

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