Apple music

Hello saymee.

Thanks for contacting Apple Support Communities for help with Apple Music. I will be glad to assist. Can you tell us what happens when you attempt to play Apple Music? Is there an error message? Take a look at the following resource which has some great troubleshooting tips for Apple Music issues and let us know if you need further assistance:

If songs are missing from your music library after you turn on Sync Library

Cheers.

Hello saymee.

Thanks for following with up the additional Information. Next, I would recommend contacting Apple Support. Here's how:

Contact Apple for support and service

Take care.