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Screen white with shadows?

Hi there,

my iPad was dropped and now the screen is either fully white, white with some shadowing around the corners or black (when I do a hard reset and turn it off). It makes a sound when plugged in and responds to the restart, but the screen never responds so I’m not sure if it’s a display problem? The screen itself is not cracked. Photo attached. Any ideas on how to troubleshoot at home?

iPad Air 2, iOS 13

Posted on Mar 25, 2020 5:07 AM

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Posted on Mar 25, 2020 5:17 AM

You have dropped your iPad and it has, at the very least, sustained internal damage. This is not going to be “fixable” by yourself.


Your iPad will require service by an Apple Authorised Repair agent.



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Screen white with shadows?

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