False Charge

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Level 1

4 points

False Charge

I received an email today that said I was going to be charged 19.99 for an app I downloaded. I did download the app, however when I saw they were going to charge for the apple I canceled out of it and did not complete the registration. I do not purchase apps, nor do I agree to a monthly or weekly charge. Please have this removed and I will definitely remove the app from my phone right now. If you need to call me my cell number is ****

[Personal Information Edited by Moderator]

iPhone 6, iOS 12

Posted on Mar 25, 2020 1:35 PM

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Answer 1

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Rysz

Level 8

44,421 points

Mar 25, 2020 2:23 PM in response to joke2

To unsubscribe you need to do it from your Apple ID account, not from within the app itself. Canceling an active subscription, or a free trial, must be done at least 24 hours before it ends.

If you want to unsubscribe, follow these steps:

View, change, or cancel your subscriptions - Apple Support

Officially, all purchases, including subscriptions, are final, but you can try to get a refund by completing the Report a Problem form.

https://support.apple.com/en-us/HT204084

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False Charge

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