You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Emails

I have an I phone XS and I want to retrieve all my old emails. I can only retrieve up to the start of March

Posted on Mar 25, 2020 6:47 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2020 9:51 PM

You have an iPhone XS, and you seek messages from older than March 2020. To determine whether these messages still exist on the mail server, you will want to log into the provider’s web mail interface. This interface is available from most mail providers. This web mail interface may allow you to find your mail messages, and may particularly allow you to find mail messages prior to March 2020, as you are seeking mail messages from prior to March 2020. If the messages from prior to March 2020 are not available using the web mail interface, then you will not find those messages on the mail server using your iPhone XS.

6 replies
Question marked as Top-ranking reply

Mar 25, 2020 9:51 PM in response to Yannis1

You have an iPhone XS, and you seek messages from older than March 2020. To determine whether these messages still exist on the mail server, you will want to log into the provider’s web mail interface. This interface is available from most mail providers. This web mail interface may allow you to find your mail messages, and may particularly allow you to find mail messages prior to March 2020, as you are seeking mail messages from prior to March 2020. If the messages from prior to March 2020 are not available using the web mail interface, then you will not find those messages on the mail server using your iPhone XS.

Mar 26, 2020 5:36 AM in response to Yannis1

Yes, I understand. As MrHoffman correctly suggests, you need to check the web version of your mail account to see if the messages can be seen past the start of March. If they can't be seen, they are likely gone. If they can be seen, you'll need to contact the provider of your mail account to see why you can't see them on your iPhone. Not all email accounts I have offer Mail Days to Sync.

Emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.