Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos app + iPad OS 13.4 crash on startup.

Updated to 13.4 last night. Went to open the Photos app on my 11” iPad Pro this evening. Photos app loads for about 2 seconds and quits. Crashes every time. Rebooted the iPad, and it still crashes. Anyone else with this problem? I have not seen any posts about this problem yet. I plan on submitting a report to Apple.

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Mar 25, 2020 7:28 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2020 9:41 PM

Hello,


Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

2 replies

Photos app + iPad OS 13.4 crash on startup.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.