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Safari quit unexpectedly

Safari won’t open at all. It says safari quit unexpectedly with an error report. Please help

Current Pro Desktops

Posted on Mar 26, 2020 8:56 AM

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Question marked as Best reply

Posted on Mar 26, 2020 9:06 AM

1. Startup in Safe Mode:    https://support.apple.com/en-us/HT201262

    Login to your account.

    Launch Safari and test.

    To exit Safe Mode, click  in the menu bar and choose “Restart”.

    Launch Safari holding  the shift key down and test.


2 Follow the suggestions given here.

https://support.apple.com/en-us/HT203353

If an app freezes or quits unexpectedly on Mac

2 replies
Question marked as Best reply

Mar 26, 2020 9:06 AM in response to Fawndear

1. Startup in Safe Mode:    https://support.apple.com/en-us/HT201262

    Login to your account.

    Launch Safari and test.

    To exit Safe Mode, click  in the menu bar and choose “Restart”.

    Launch Safari holding  the shift key down and test.


2 Follow the suggestions given here.

https://support.apple.com/en-us/HT203353

If an app freezes or quits unexpectedly on Mac

Mar 26, 2020 12:45 PM in response to Fawndear

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com



Safari quit unexpectedly

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