Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone won’t ring when locked.

Settings/ Do Not Disturb only gives me two choices under the "Silence" heading: "Always", or "Only while iPhone is locked". There is a check next to the latter and I am unable to remove it. So, my phone never rings while it is locked, and it automatically locks if I leave it for a minute or so. Is there a way to set up so that the phone rings when locked?

iPhone XS, iOS 13

Posted on Mar 26, 2020 9:46 AM

Reply
Question marked as Best reply

Posted on Mar 26, 2020 9:56 AM

If DND is turned off those choices are not relevant as they do not take effect unless DND is on.

2 replies

My phone won’t ring when locked.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.