iTunes for Windows 10 won't play any songs in the cloud, just skips through them all

After the latest version (12.10.5.12) of iTunes for Windows 10 was

automatically installed on my laptop, I am experiencing the same

problem. Removing and reinstalling everything did not help. Turning off

firewalls and virus scanners did not help either. Interestingly enough, I

cannot play songs from my library or from the 'Browse' tab (I can load

them to the queue and they will very shortly appear where the song that

is playing is usually shown, but after a second the next song will show

up, and so on, and so on, and none of them will play) BUT I can still

play radio from the radio tab, and those songs will play normally.

Support has been utterly useless so far, so I hope someone on here can

help. Thanks in advance!

I eventually fixed this myself by removing all but the most recent iT.tmp files as well as iTunes Music Library.xml from the Music/iTunes folder while iTunes was closed, and then reopening it. (Don't ask me why that works, I have no idea.)

Deleting things is not without risk, however, and you want to be careful with your library, as there is no way to get it back if you lose or compromise the file. So best just drag them to another folder instead of deleting, then find out if you broke anything.

Hi, I have the same problem too, every time I try to play songs, it just skips them all. :(

Multiple .tmp files may indicate you have anti-virus software that is interrupting iTunes when it updates its library files. If so try excluding the iTunes folder from real-time AV scanning.

tt2