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facetime and imessage aren’t working

for some reason my facetime and imessage has turned off, and will not ‘activate’ again!

iPhone 11 Pro Max, iOS 13

Posted on Mar 26, 2020 5:52 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2020 6:57 PM

https://support.apple.com/en-us/HT201422

12 replies

Apr 23, 2020 8:11 AM in response to BDAqua

I am on Mac Book Air. MacOS 10.13.6 I have verified my iCloud account repeatedly.  Each time I try FaceTime or iMessage I get the same reply.


"An error occurred during activation. Try again." (again, I have verified my iCloud credentials repeatedly)




I have followed EVERY suggested step I found online for fixing this problem.




I have been receiving this activation error for about 4 days after verifying my iCloud account and linking my MacBook Air to iCloud in System Preferences -> iCloud -> Account Details -> Devices




I have both my iCloud account and other than iCloud account as my contacts in my iCloud setup


I have 2 factor authentication setup with my mobile phone.


My date and location are correct and verified.


My personal info is setup correctly in iCloud setup (on my Macbook)


I had to login to iCloud to post this reply, so that's a "no-brainer"




Let me know if you need more technical details.

facetime and imessage aren’t working

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