Iphone x max keyboard issues.

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Iphone x max keyboard issues.

Recently my iphone x max has been having issues. Parts of the keyboard not working like tyghvb keys. Some phantom touching and apps opening. I think it may be water damage or maybe software? I updated ios, factory reset and it didnt help. I backed up my phone and tried to restore / update ios on itunes and it keeps giving me errors like 1667 , 4010, 0xE80000065. Thanks for the help. I hope its not beyond repair cause this phone is otherwise in mint condition and I think a replacement would be expensive since warranty ran out.

iPhone XS Max, iOS 13

Posted on Mar 26, 2020 6:38 PM

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Answer 1

Top-ranking reply

Leanne_68

Community Specialist

Mar 28, 2020 7:56 AM in response to Tai67

Hello Tai67,

Thanks for asking the Apple Support Communities for help with your iPhone display.

If your phone has been liquid damaged, you can check the Liquid Contact Indicators (LCIs). This article will help: Water and other liquid damage to iPhone or iPod isn't covered by warranty - Apple Support

This article has more information: If you see a liquid-detection alert on your iPhone - Apple Support

If there is no liquid damage, the display may still be damaged, I recommend checking this article: If the screen isn’t working on your iPhone or iPad - Apple Support

If you still need help and since you mention these symptoms, you will need to contact AppleCare for more help: "If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support for your iPhone or iPad."

Thanks and have a wonderful day.

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Answer 2

Mar 30, 2020 6:15 AM in response to Leanne_68

my iphone has the same issue with him,i followed all troubleshoot and other steps to fix my iphone but still the other part of the sceen cant be touch or not responding. Can i replace my iphone? My iphone is still under warranty

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Answer 3

Tai67 Author

Level 1

10 points

Mar 28, 2020 8:32 AM in response to Leanne_68

I checked and theres no water damage indictator so it may be my phone, thanks i will try to contact apple care.

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Iphone x max keyboard issues.

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