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iPhone X siren sound and black screen.

My husband’s iPhone XS, after being wiped over against coronavirus, started making a siren sound and went to black screen. Can’t get anything out of it except siren sound. Tried reset of Vol up, Vol down & then hold power button in. No sign of Apple logo. Any suggestions?

iPhone XS

Posted on Mar 27, 2020 2:33 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2020 2:41 AM

  • You still see a black screen after charging, force restarting, following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:


1 reply
Question marked as Top-ranking reply

Mar 27, 2020 2:41 AM in response to MumCav

  • You still see a black screen after charging, force restarting, following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:


iPhone X siren sound and black screen.

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