Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro 16 inch rebooting while idle

Hi All:


My Macbook Pro 16 inch is rebooting at night while on idle. Anybody else has this issue? log attached

.

Thank you,

Harish



MacBook Pro 16", macOS 10.15

Posted on Mar 27, 2020 2:58 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2020 4:25 AM

deeplearner2018 wrote:

Hi All:

My Macbook Pro 16 inch is rebooting at night while on idle. Anybody else has this issue? log attached
<auto reboot log.log>
.
Thank you,
Harish




If your Mac restarted because of a problem - Apple Support



With a new Mac you have call in one-one-one support— I would take advantage of that, if you continue to gave an issue:


Call (800) MY–APPLE (800–692–7753)

or

https://getsupport.apple.com/

on-line check your products: https://support.apple.com/my-support

or call AppleCare Support at 1-800-APLCARE.



1 reply
Question marked as Top-ranking reply

Mar 27, 2020 4:25 AM in response to deeplearner2018

deeplearner2018 wrote:

Hi All:

My Macbook Pro 16 inch is rebooting at night while on idle. Anybody else has this issue? log attached
<auto reboot log.log>
.
Thank you,
Harish




If your Mac restarted because of a problem - Apple Support



With a new Mac you have call in one-one-one support— I would take advantage of that, if you continue to gave an issue:


Call (800) MY–APPLE (800–692–7753)

or

https://getsupport.apple.com/

on-line check your products: https://support.apple.com/my-support

or call AppleCare Support at 1-800-APLCARE.



Macbook Pro 16 inch rebooting while idle

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.