How to reset your security answers

See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

If you have trouble answering your security questions and are told we don’t have sufficient information to reset your security questions, then see:

Security and your Apple IDhttps://support.apple.com/en-us/HT201303(this section Employee privacy and security policies)

This section says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.” 

So you may be able to solve your problem. Still you can try by using the support options below. Be ready to provide any additional information to Apple you think may be pertinent to solving your problem (e.g., your original purchase receipt with the serial number of the device on i--If you have this document post back for more information).

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Apple ID Supporthttps://support.apple.com/apple-id

Apple ID account security for country-specific and region-specific helphttps://support.apple.com/en-us/HT204169

Get Support: We’re here to help https://getsupport.apple.com/.Go through the options to find the best support option.